Our return policy is only applicable for defective and damaged item.

Cash refunds are not available. However, the customer can return the item to Aksesori Kereta Hello Kitty within 3 days. You can only change for another product or products which cost the same or higher within 3 days .If there are any price differences, you have to top up the difference.

Buyer will bear the cost of deliveries, return and taxes if imposed. Any product that you want to change for is subject to availability. For returns and exchanges, customers are advised to notify us at riasangguneventsolutions@ymail.com or contact our Hotline at  +60177174892.